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Guardian Ops & Automation

AI growth automation for service businesses

Never Miss a Lead.Never Miss an Opportunity.

Guardian Ops brings your calls, messages, website, appointments, and customer follow-up together in one intelligent growth system. Capture more opportunities, respond faster, and turn conversations into customers — automatically.

Simulated Guardian Ops dashboard for a fictional HVAC company showing an incoming call being answered by the AI receptionist, qualified, booked, and added to the pipeline.

Every channel, one connected inbox

  • Phone calls
  • SMS
  • Web forms
  • Webchat
  • Google Business Profile
  • Calendars
  • Email

See it in action

Guardian Ops in 30 seconds.

How every call, text and form becomes a booked job, without you chasing it.

01The problem

Every conversation is an opportunity. Most businesses can't answer them all.

Service businesses lose work in the gaps — when the team is on a job, after hours, or simply busy. Guardian Ops closes those gaps without adding headcount.

  1. 017:12 AM

    A call comes in while your tech is under a sink.

    Without a system

    Rings to voicemail. The caller tries the next company on Google.

    With Guardian Ops

    AI receptionist answers, captures the issue, and books the first open slot.

  2. 0212:40 PM

    A quote request arrives through your website.

    Without a system

    Sits in an inbox until someone checks email after lunch — or tomorrow.

    With Guardian Ops

    Instant text reply confirms receipt and asks two qualifying questions.

  3. 036:55 PM

    An after-hours caller has an urgent problem.

    Without a system

    Hears your closed message. No record of the call is kept.

    With Guardian Ops

    Urgent issues are flagged and transferred to your on-call number per your rules.

  4. 049:20 PM

    A past customer asks about seasonal maintenance in chat.

    Without a system

    No one sees it. The conversation goes cold.

    With Guardian Ops

    Chat answers your FAQs, offers times, and adds the visit to your calendar.

Every channel in. Every opportunity handled.

  • Phone calls
  • Text messages
  • Website forms
  • Webchat
  • Google

Guardian Ops

  • Appointments booked
  • Follow-up sent
  • Reviews requested
  • Owner notified

02The platform

One connected system. More opportunities captured.

Seven capabilities that share one inbox, one pipeline, and one record of every customer — so nothing falls between tools.

Guardian Ops platform overview: get found, capture leads, book work and bring customers back with an AI receptionist, AI text and messaging, websites, Google and local SEO, lead management, automations and reputation management.

03Product preview

The command center a business owner actually opens.

Leads, conversations, appointments, AI agents, and reporting in one place. Click through every module of this interactive demo — it runs on sample data for a fictional HVAC company.

Northfield Comfort Co. · fictional HVAC company

Interactive demo · not live customer data

Overview

Everything happening across your channels, in one view.

Leads this month

166

All channels

Median first response

9s

AI + team

Appointments booked

71

This month

Open pipeline

$48,250

Estimated value

Recent activity

  • Incoming call(856) 555-0142 · Cherry Hill, NJ
  • AI receptionist answeredGreeted caller in 1 ring
  • Lead qualifiedNo heat · homeowner · within service area
  • Appointment bookedToday 3:30 PM · Furnace diagnostic
  • Contact createdDana Whitaker added to CRM

Lead sources

  • Phone64
  • Web form38
  • SMS27
  • Google22
  • Webchat15

04AI receptionist

Your Best Receptionist Never Misses a Call.

It answers in your business's name, handles common questions, captures details, checks availability, and books the job — then hands off to your team whenever a person should take over.

  • Answers calls 24/7, including overflow
  • Qualifies by service, urgency, and area
  • Books into your real availability
  • Transfers urgent calls to on-call staff
  • Sends summaries to the CRM and your phone
  • Triggers the right follow-up automatically
Explore the AI receptionist

AI receptionist · Northfield Comfort Co. (fictional)

Scripted simulation — not a live call
DW

Dana Whitaker

(856) 555-0142

Cherry Hill, NJ

Ready to simulate a call

Answering for

Northfield Comfort Co.

Live transcript

0/10 turns

Press Play Demo to follow a scripted call from first ring to booked appointment.

Lead qualification

Waiting
Issue
—
Urgency
—
Customer
—
Service area
—

Booking

Waiting

Checks live availability, then offers open times.

CRM & follow-up

Waiting
  • Contact created: Dana Whitaker
  • Call recording & summary attached
  • Opportunity moved to Booked · est. $420
  • Confirmation text sent to caller
  • On-call manager notified by SMS

05Speed to lead

From first contact to booked appointment — automatically.

Pick a lead source and watch the same reliable sequence run: respond, qualify, book, follow up, and notify your team.

Choose a lead source

Simulated workflow
  1. 01

    Lead Arrives

    Running

    Inbound call · 7:48 PM

    (856) 555-0142 · after hours · Cherry Hill

    +0:00

  2. 02

    AI Responds

    Pending

    AI receptionist answers

    “Thanks for calling Northfield Comfort — how can I help?”

    +0:01

  3. 03

    Lead Qualified

    Pending

    Qualified: no-heat call

    Homeowner · in service area · same-day need

    +0:52

  4. 04

    Appointment Booked

    Pending

    Booked today 3:30 PM

    Furnace diagnostic · tech R. Ortiz assigned

    +1:40

  5. 05

    Follow-Up Triggered

    Pending

    Confirmation & reminders

    Text now, 2h before arrival, and post-visit check-in

    +1:41

  6. 06

    Business Notified

    Pending

    On-call manager notified

    SMS summary with call recording link

    +1:42

Running Lead Arrives…

0/6 stages

06Website studio

A Better Website. A Smarter Business.

Fast, mobile-first websites built for your industry — with booking, chat, and lead capture wired directly into your growth system.

See website capabilities

Northfield Comfort Co. · HVAC

Sample designs for fictional businesses

07Local visibility

Get Found. Get Chosen. Get Booked.

Keep your Google Business Profile complete and consistent, strengthen your website's local SEO foundations, and turn reviews into a steady habit.

Explore Google Business & Local SEO
Simulated local visibility snapshot

Business Profile completeness

82%

complete

Northfield Comfort Co. · Cherry Hill, NJ (fictional)

Business information consistency

  • Google Business ProfileName, address, phone verifiedConsistent
  • Website footerMatches profileConsistent
  • Apple Business ConnectOld suite number listedMismatch
  • Bing PlacesNo listing foundMissing

Website SEO status

  • Service pages for heating & cooling
  • Service-area pages for nearby towns
  • LocalBusiness structured data
  • Mobile page speed

Review summary

86

Reviews

4.7

Avg. (sample)

64%

Responded

Sample figures for a fictional business.

Suggested improvements

  • Add seasonal maintenance as a listed service
  • Correct the suite number on Apple Business Connect
  • Publish service-area pages for Haddonfield and Voorhees

Implementation checklist

0/5 done

Guardian Ops does not promise specific Google rankings. Business Profile access, verification, and ownership changes always follow Google's required authorization and verification processes.

Why owners switch

Less administrative work. More time growing your business.

  • Every call answered

    On the job, after hours, and on weekends.

  • Every lead followed up

    Instantly, consistently, and on your terms.

  • Every opportunity visible

    One dashboard instead of five apps.

08ROI calculator

What are missed calls worth to your business?

Adjust the inputs to match your business. Every figure updates instantly and every formula is shown — no hidden assumptions.

All inbound calls, answered or not.

Calls that go unanswered or to voicemail.

Share re-engaged by instant answer or text-back.

Your typical close rate on qualified leads.

Revenue from a typical new job or client.

Plans are $349 or $699/mo.

Estimated monthly opportunity

$2,835

Potential gross revenue — before job costs, labor, and overhead.

Missed calls / mo
60
Recovered leads / mo
21
Additional customers / mo
6.3
Annual revenue opportunity
$34,020
Monthly revenue less subscription$2,336
How this is calculated
  • Missed calls = monthly calls × missed call rate
  • Recovered leads = missed calls × recovery rate
  • Additional customers = recovered leads × conversion rate
  • Monthly revenue = additional customers × average value
  • Annual = monthly revenue × 12
  • Net of subscription = monthly revenue − subscription
Get a free business audit

Illustrative estimate based entirely on the assumptions you enter. It is not a forecast, guarantee, or measure of profit. Actual results depend on call volume, response quality, pricing, market conditions, and your team's follow-through. Usage fees (calls, texts, AI minutes) are not included.

09Implementation

Launched with you, not handed to you.

A guided five-step rollout that turns your business details into a tested, working growth system.

Step 01

Tell Us About Your Business

Collect business details, locations, services, operating hours, and goals.

  • Services, pricing guidance & service area
  • Hours, holidays & on-call rules
  • Team members & calendars
  • Goals and success measures

You

  • Complete the onboarding questionnaire
  • Share FAQs and how you quote work

Guardian Ops

  • Run a kickoff call
  • Map your lead sources and booking process

Some integrations depend on steps outside our control — your account authorizations, carrier registration for business texting, and Google's verification processes. Timelines for those steps are set by each provider.

10Industries

Built for the businesses that keep homes and communities running.

Configured around how your industry actually books work — emergency dispatch, estimates, recurring visits, or appointments.

All industries
Industries we serve: HVAC, Plumbing, Electrical, Roofing, Landscaping, Cleaning, Remodeling, Salons & Spas, Pet Services, Professional Services.

11FAQ

Questions, answered.

Your business never stops. Neither should your growth.

See how Guardian Ops would capture, respond to, and book the opportunities your business is already generating.