Cookie and Tracking Notice

1. Technologies and purposes

Cookies, browser local or session storage, and similar identifiers may maintain a signed-in session, remember permitted preferences, prevent abuse, or support forms, booking, payments, and customer communications. Hosting and security logs also record technical activity without necessarily placing a browser cookie. Third-party features can set their own technologies when loaded or used.

We use PostHog for product analytics and session replay on getguardianops.com and in the signed-in Command Center and client portal. It records pages visited, clicks, and a replay of the visit in which every form field is masked; in signed-in areas all on-screen text is masked as well. It sets first-party cookies and browser storage to recognize a returning browser, identifies signed-in users only by an internal account identifier and role, and does not run when your browser sends a Global Privacy Control or Do Not Track signal. We use Sentry to detect and diagnose errors: an error report includes technical details such as the browser, the page and the error, and, when you are signed in, an internal account identifier. Neither tool runs on the websites we host for our clients. For retention periods or other details, contact us at contact@getguardianops.com. Google Workspace, Google sign-in, and Google Business Profile are business tools; their use alone does not mean we use Google Analytics or Google advertising pixels. We do not currently use advertising pixels or sell or share personal information for targeted advertising.

2. Choices

You can delete or block cookies through browser settings. Blocking essential storage can prevent sign-in, booking, checkout, or other requested features. Where consent is required, optional technologies remain disabled until you opt in, and you can withdraw through the same preference control. Where required, we honor legally recognized universal opt-out signals for processing covered by those signals. Essential security and requested-service functions may remain active.

3. Contact

For technology information, privacy requests, or questions, contact contact@getguardianops.com or write to Brick Advisory Group LLC d/b/a Guardian Ops & Automation, 701 W Route 70 #1127, Marlton, NJ 08053. Third-party providers' own notices describe their independent processing. Updates will be reflected in the effective date.